The Veterinary Technicians are responsible for all medical care of the animals under the organization’s care, ensuring the health and well-being of all cats and dogs, both at the shelter and in foster homes.

Duties and Responsibilities

  • Monitor the health of the shelter animals via daily rounds
  • Follow-up on reported medical issues (verbal, email and via clipboard), using currently implemented standards and protocols
  • Administer medications and vaccines per our shelter protocols
  • Check in new animals through our medical intake process
  • Assist in our once weekly surgery/vet day
  • Field questions and concerns daily with staff, volunteers, adopters, fosters, etc. via phone, email, and in-person in a timely and professional manner

Physical Job Requirements

  • Must be able to routinely lift 50+ pounds
  • Must be able to work around animals (including sick, injured, and/or potentially aggressive animals), loud noises, etc.
  • Must be able to work in all environmental conditions

Required Qualifications

  • Kindness and compassion toward animals including a low-stress, fear-free approach
  • Previous experience handling and administering medications to both cats and dogs
  • A willingness to learn all skills deemed needed to perform the best possible medical care for the shelter’s animals

Desired Qualifications and Skills

  • Experience as a veterinary technician at an animal shelter
  • Experience or certification as a veterinary technician


  • Complete Fear Free certification within 8 weeks of hire
  • Flexible schedule

Working Relationships

  • The Veterinary Technician reports to the Medical Manager.
  • This person also follows the direction of the Veterinarian on duty.

Time Commitment

  • This is a full-time role
  • Working evenings, weekends and holidays is a requirement of this role.


  • This is an onsite role at Heartland Animal Shelter.


  • Paid time off is available for this position.
  • Please see the Employee Policies and Procedures Handbook for more information.


When you adopt from a no-kill shelter, you save two lives. The animal you adopt and the one that replaces him.