Ready to volunteer with us but have a few more questions?

There are some things you should know before becoming a Heartland Animal Shelter volunteer. We’ve compiled a list of common questions below, but should you have further questions please shoot us an email!

You have to be 16 years old to volunteer at the shelter.

The minimum age requirement is dictated by Heartland’s insurance policy, which does not cover volunteers under 16 years old. We often get emails from younger community members looking to volunteer who have tons of dog/cat experience, but this policy is not flexible. It is nothing personal! If you are under 16, please look at our other ways to help.

First, you must fill out a volunteer application through our website, which will be followed by an email containing our upcoming orientation information sessions which are held twice a month, one virtually and one in person. Once that is completed, you will be contacted to set up training for the program of your choice!

We ask volunteers to commit to one shift a month, usually done in weekly 2-hour shifts.  However, we have many volunteers who come much more than that!

Yes! Please contact us and we will try to accommodate your group!

We require all court ordered community service applicants to be at least 18 years old to volunteer at the shelter. If over 18, please complete a volunteer application to include hours and completion due date.


When you adopt from a no-kill shelter, you save two lives. The animal you adopt and the one that replaces him.